FAQ

Questions, answered.

Everything you need to know about booking with Snatch.

How are artists selected?+

Every artist applies and is reviewed by our team — portfolio, experience and client feedback — before joining. We curate, we don't auto-list.

How much does it cost?+

Pricing is set by each artist and shown in full — including add-ons and VAT — before you confirm. No hidden fees.

Where is Snatch available?+

We're launching in Bangkok first, with more cities coming soon. Join the waitlist to hear when we reach yours.

Can artists come to me?+

Yes — most services are on-location. You'll see travel details and any fees on each listing before booking.

How do I join as an artist?+

Tap “For artists” and submit your portfolio. If it's a fit, our team will be in touch to get you onboarded.

Is there a cancellation policy?+

Yes. Each booking shows its cancellation window and any fee up front, so you always know the terms before you confirm.

What payment methods do you accept?+

Cards, PromptPay and major e-wallets are supported in-app, with a secure receipt for every booking.

Still have a question?

Our team is happy to help — reach out and we'll get back to you.

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